Monday, July 12, 2010

I believe this happens when a buyer has paid using a voucher from eBay.

It's problematic to issue a partial in those cases - you can't refund part of a voucher, and what happens if the refund takes the item cost below the qualifying amount to use the voucher?

I think eBay determined that in such cases it's simple to make it an all or nothing thing.

I can't see why they'd do it to get more fees - it's a relatively rare occurrence and the extra fees would be minimal.

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